K Hotel Kensington

Hotel was located in a very convenient location, hotel is small and cosy. Front desk staff are friendly especially Mr. Manil and the ladies. Family room is spacious enough but was located on a mid floor which is not on a lift level and that makes bringing up and down our luggage a tad tedious. Hotel amenities is suffice but do note there’s no toothbrush, no mini bar fridge.

Front desk, especially the young woman were very kind to me. This was my first trip aboard and they were so patient

Bed was obscenely uncomfortable, as were the pillows. The room was tiny and they bolted our window shut two days before our week-long trip was over. The air conditioning was lackluster at best. The window shade broke. It was all just a mess. The staff was as accommodating as possible, however, so don’t get me wrong. The people were great. The location was great. But you get what you pay for when it comes to the quality of the room itself.

Had booked a standard double. Quite small, fine for one person but would be challenging for 2. Room was modern, clean and fittings/fixtures looked new. Bed quite firm but I didn’t mind that. Decent shower and unexpected continental breakfast included which was a bonus. My main complaint relates to the level of noise overnight!! Walls/doors are paper thin so you can hear everything from the corridors, floors are noisy and communal/room doors bang constantly throughout the night. And the fire alarm went off twice between midnight and 1am. OK for a short stay...but bring earplugs!

An extra chair in G11 saved a lot, as did a good wi-fi. The breakfast was not organized good enough. A long queue for checking in was annoying. The housekeeping was unusually good.