Sanderson

We had an amazing stay at the Sanderson Hotel. The customer service was fantastic. We were greeted by Heidi on reception, who was immediately warm and welcoming. As it was my daughter’s birthday, we received an upgraded room and Heidi sent cakes up to our room, with a personalised note. Little touches that made our stay extra special. The gentleman on the door of the hotel were lovely too. Taking our cases, arranging valet parking, getting a taxi for us, again, all very much appreciated. The lady on reception (didn’t get her name unfortunately) when we left on Friday was equally lovely. Again, making us feel as if nothing was too much trouble. The only disappointing aspect was the bathroom. It was very cold in comparison to the rest of the room and although housekeeping arranged for a (very dirty) portable radiator to be sent up to our room, there was nowhere to plug it in. In such a beautiful hotel, a luxurious bathroom experience would have been nice. However, this does not detract from the wonderful hotel Sanderson is and the staff working there, who are a credit to it.

Amazing staff, excellent service, very friendly, well maintained, comfortable stay, good location (i was robbed in the close to the hotel so take care while walking from the main street to the hotel). My stay was amazingly good due to the great amenities, front desk, porters , concierge, quietness and location. A bit pricey though but worth it

Amazing staff all around the facility whenever you need whomever you need are helpfull with a smile and quality, exceptional experience i had for my 9 days stay, and ofcourse my ViP benefits adds into the great experience

Wonderful Staff, lovely, comfortable hotel for a quick business trip.

The Sanderson has so many attributes going for it - great location (just off Oxford Street), quiet neighbourhood, shopping and restaurants in close proximity, and great rooms but the one that stands out is family. I have a home away from home now and family in the form of Phil, CJ, Aldo and Stefano on the door - always there to lend a hand; Ruth on Front Desk who always has a smile on her face and takes such good care of us - especially this time when I was sick; Gaby in the restaurant whose smile lights up a room; Ivo who we didn't get to see this time, but was sure to send up a note with room service to make sure that we were taken care of and Alessandro (concierge) who was so helpful in making reservations for us. We love all of you and we will be back again soon!