The Trafalgar St. James London, Curio Collection by Hilton

Et utemerket opphold på et klassisk fint hotell. Dette er et hotell jeg gjerne anbefalert til etter kollefaer og venner.

Flott hotell med høy standard, frokostutvalg, rom kvalitet og fasiliteter forøvrig. Ligger midt i hjertet av London.

Helt greit, men lite valuta for pengene. Plassen er ok. Betjeningen hyggelig men skal du ha hjelp til noe så er de veldig treige. Jeg har mange turer til London og har fått både bedre plassering, rom og etc for en bedre pris.

Et flott hotell med enestående service og nydelig utsikt beliggende i Londons mest sentrale strøk.

The hotel itself is a great stay with soft comfortable beds and all amenities. Great with free minibar and refill. Rooms are also quite large for London. What has to be mentioned is that some of the staff in The Trafalgar St James provides the ultimate service. From Adrian (Concierge) which books the right places for you and calls you the day after to check if all was OK and receive your valuable feedback for future use, to the head waiter (dont know the name, but the guy with glasses) who remembers your name and breakfast preferences, to the other concierges and staff who is always smiling and helpful. Everything is great with the hotel which perhaps can improve on the room service as two of our requests for ice bucket in the room were forgotton and also came late after several reminders. Could possibly be excused due to a busy weekend, but…………

Veldig fint opphold. Prøvde ikke annet enn en toast fra nattmenyen fra hotell-restauranten, men den var veldig god den.

Nice service, breakfast and hotell :)

Nyoppusset hotell med topp beliggenhet og veldig hyggelig personale. Bar, rooftop-bar og restaurant anbefales også. Anbefales på det varmeste både til forretningsreisende og turister!

Valgte å tro på markedsføring på hotels.com hvor vi bestilte et rom på 24 kvm- sannheten var at vi fikk tildelt rom 110 som er handikap rommet på hotellet, røde alarmtråder, støtter på toalett og sete i dusjen etc er sikkert supert når du har de behov men, for oss ble en kjip opplevelse. Frokost er helt OK, men skal du ha egg eller annet så må du grave dypt i lommen.

My review of the Trafalgar St. James London will be presented in two parts – a review of the hotel itself, and a review of the hotel organization. The dates of our visit are relevant as well: March 13, 2020 – March 16, 2020 (the beginning of the COVID-19 pandemic reaching the UK). Hotel Review: A- We booked our stay for March 2020 at the this hotel to celebrate my mother’s 75th birthday (and her first visit to London) primarily due to its incredible location. The hotel itself is well updated and clean with modern décor. As many other guests have pointed out, the Rooftop Bar has an amazing view of London. From top to bottom, the hotel staff was great and made every effort to be responsive to our requests. Hotel Organization Review: D- We had to end our stay at the hotel earlier than planned due to the rapidly developing COVID-19 situation in London. With my mother being in a “high risk” category, I felt it was in our best interest to return home. Upon returning to the U.S., the Hotels.com Gold Member customer service requested a refund on my behalf. Unfortunately, this request was denied by the hotel as their “refund policy does not allow one in this case” as Eniko from Reservations stated it. If the COVID-19 pandemic doesn’t qualify as a legitimate “case”, I’m not sure what ever would?! Regardless, this is sadly an example of an organization winning the battle but losing the war – and for this, my family will not be staying at any Curio Collection by Hilton hotels again