Cadillac Hotel & Beach Club, Autograph Collection

An overall terrific experience, despite unfortunate construction that delayed our plans (Collins) and boardwalk (phase 3). The staff was amazing, even when I removed everything out of the fridge to store my medications, I didn’t realize it was a timed/weighted mini bar that automatically locked on the day of check out. Called them, told them my situation and what I did (that I didn’t touch the merchandise, haha) and they cheerfully rectified all constraints. Beautiful views, great sites and versatility. Wish I had spent more time here – rather than Key West. Will be back!

The bed was not as comfortable as one may expect given how great everything else was. The construction behind the hotel on the boardwalk did take away from the ambiance a bit, but nothing to blame the hotel about. Overall, it was a great spot, very clean with lots of amenities included. All staff interactions were wonderful.

The Cadillac was a great experience. Service good, gym had 2 pelotons. Be good and plenty of light. Only odd thing was that our room, a ocean front with terrace, had neither a closet (or a single hanger) or a safe. We were there briefly so it didn’t matter but it was weird.

Their hospitality was great as always. We keep coming back because of their great location (quiet yet close to south beach) and facilities.

Nice recently refurbished hotel on beach. Checkin was great; our room was ready early! Beware of fees. Mandatory resort fee does not include beach umbrella. I have never paid to rent an umbrella at a hotel at which I was a guest. Pool bar restaurant needs help. 40 min to get a drink; 2 hours to get food. We finally tracked down a manager who comped the lunch.

Great property all around. Have been here before and will be back.

From the moment I checked in I was already panicked with anxiety. They requested a $150 a night hold on top of resort fees on a credit card in addition to the reservation that was already paid for. I then went to my room and was very unimpressed. The view was of the edges of the building with exposed pipes and exhaust and some small street view. Very unimpressive and I felt like I was duped the worst room. There was little to no light in the room the light switches didn’t work a wall mirror which looked like it had a light attached on top did not indicate any way to turn it on. The cooling system was annoying and every half hour or so would make a loud clicking on noise followed by blowing air which woke me up numerous times. My room was also right outside the elevator and at a corner so there was constant noise at all hours outside my door people banging carts and possibly luggage while turning the corner and dings on the elevator. Little but not least the bed was extremely uncomfortable I wished I had stayed home and saved my money and would have gotten a better nights sleep. Each pillow was somehow not soft or hard but ended up a lump under my neck half deflated and extremely irritating. I am not one to leave such a negative review but I felt this hotel was extremely overrated and the best part to have been the shower. Nice and generous amount of products except the water for the floor drenched after each shower since the shower door was not completely sealed on the side

As always a great location in Miami Beach - food on site is on the expensive side. Otherwise great service, location and amenities. A great place to escape winter for a few days.

Late check-in, wrongs bill, lock on refrigerator, cleaning some days and a lot of taxes added. Not perfect but nice.

Super nice hotel in Mid-Beach that reopened in 2018 after a significant makeover. The view from our room at the 10th floor was truly amazing, with separate pools for adults and families. Both the Bungalow By The Sea and the Donna Mare restaurant serve great food. The hotel gym is small and could use an upgrade at some point.