Cadillac Hotel & Beach Club, Autograph Collection

Pros: Check-in was fast. The hotel is modern. The room is clean. The beach was clean and beautiful. Cons: - Charge $22/ umbrella on the beach. Are you kidding me? I paid 600$ per night and you cannot even offer the umbrella. You want to squeeze more money from your customers. That is a greedy business. We come to your hotel to relax, not to deal with this kind of B.S. Why don't you just add to the room price? - The room is not sound-proof. I can hear the people from the room next door very loud. I could not have a peaceful time. - The key does not room does not work, we were locked out. We were waiting. The person who came to open for us took a long time. - Food on the beach was very slow. After waiting for 45', they brought the wrong dish out. Now I have to wait longer. - Food is expensive and regular, nothing special. Won't go back. Won't recommend.

We stayed in November 2019. Cadillac is a four-star property with some pros and cons. Pros. Great beach; nice family pool and hot tub; comfortable beds; friendly service; updated, clean rooms and facility. Lovely views from the balcony on the east tower. Peloton bike was nice (but one of two was not functioning). Cons. Service was inconsistent (and we are low-maintenance as a family). Room was late, with inadequate compensation for delay. Pool restaurant has good food, but it's not available during happy hour (only oysters and pizza), very weird. Food delivery to pool restaurant was very, very slow. One of two Peloton bikes was not working

Everything is over-priced. They supply your room with a small coffee maker that pumps out hot water if you want to drink tea. There is some coffee in the room, but no tea bags. So i requested tea bags from the front desk, but when i ask them to also bring me milk to use for my tea, they tell me it will cost me $5 for a 8oz glass of milk! During my 1 night stay, I saw a family just order pizza from a nearby restaurant because this place is too over-priced. Room was very tight. You're basically just paying for the view (i had the beach front room). Personally, I would stay at a different hotel next time.

We had a great stay here. Hotel was nice and clean and everyone was welcoming. My fiance took me here for my birthday getaway and we had an ocean front room the view was amazing. Room was clean, drinks were delicious and my favorite was the buffet breakfast it was always good. Will stay here again. Thank you!!!

Beautiful property, well maintained, amazing service, fun atmosphere and a perfect location!