Shelburne Hotel & Suites by Affinia

Nicely located hotel with big rooms and great service. Daily wine tasting hour and complementary merchandise from lobby shop.

This was my first stay at the Shelburne, I will definitely return when I'm back in New York for business or pleasure. The room was spacious, clean, comfortable and contained all the amenities one could want as a business guest. This will be my go-to place for the future.

I have stayed at this property 2 years in a row and this will be my last. Unfortunately our room was uncomfortable, extremely noisy and our coffee cups were dirty. We were suppose to get VIP treatment and we got less than our friends whom we traveled with. I even asked if we could have an upgrade and I was told no that nothing was available and yet our friend got a bigger room. I am happy for our friends but booking through Hotels.com I had the impression that we would get special treatment and that was far from the case.

Front desk was fair. Cleanliness 5 stars. Location mid town. Quiet 3/5

Overall a good hotel. It was relatively quiet which is great given its location in Manhattan. The room was clean and staff were friendly. My wife and I stayed here in early November. The only big negative is that it was exceptionally hot in our room. Both of us are the type of people who are cold all the time, so a little extra heat generally does not bother us. We tried to adjust the temperature in the room, but we were unable to. When we reported the problem to the person at the front desk, we were told that they had just turned on the central heat for the season and there was nothing we could do but open the window in our room. Later in our stay I overheard another guest complaining about the same problem at the front desk.