Hotel 57

Rent, ryddig og vennlig. Fin beliggenhet og ingen "bedbugs" :-)

Hotellet ligger sentralt plasset og i gangavstand til flere av de mest kjente museene, landemerker, Central Park, shopping og restauranter. Som oftest var det minst en ventende ledig taxi ved hotellets inngang. Frokosten er enkel, men helt ok. Rommet vi fikk var rent og ganske nyoppusset og bød på god skapplass og pent og komfortablet bad. Dette er et supert hotel til en fornuftig pris og som vi trygt kan anbefale.

Nice lobby and gym, terrible rooms. Nothing 4 star about this hotel. The hotel is badly in need of renovation, damp and smelly carpets, old and worn down furniture. There were stains on the carpets in my room, and the bedsheets looked like they had not been changed. The lock of the door jammed so I could not get in to the room. No breakfast served over weekends.

Everything was great but I wasn’t able to change the temperature on the AC - it just stayed at 80 degrees.

Zero stars if I could. Horrible service. Room did not look like in the pictures. I was given a smaller room and African receptionist refused to help out. I asked for a room upgrade and lady wanted to charge $180 as if I was renting a new room, did not honor the reservation I had paid already. I still got charged $40 for resort fee and I could not get money back $140 because it was a non refundable reservation. I left that old room after 10 minutes and I checked out. Left and I still got charged resort fee for a room I used 10 minutes. Room looked so old. I believe this African receptionist did not care and gave me the worst room in this hotel I will never ever be back. Zero stars If I could.

Cool Stay Wish Certain Things Were Clear About The Fee When Checking In

Staff was very helpful. The hotel is VERY well located. My terrace was amazing.

I just adore the hotel staff. They’re always approachable and very communicative on a comfortable stay. The room is always fabulous and cleanly in the most of spot ways, while being perfectly lit.

The room was not bad. Check in was easy and the desk clerk was friendly and helpful. They dont follow all the Covid policies on their own website. All staff does not always wear masks or gloves when in public. They do not provide the "safety kit" they mention. The shower and bath water (hot and cold) were both very hot on first night. There was no cold water. Only hot and hotter. It was fine 2nd day. TV did not work first day and I assumed it was on purpose. But I called 2nd day and a nice staff member came by quickly and corrected it. It was just a loose cord behind the flat screen, but I wasnt about to pull a flat screen to check it myself. Overall they did ok and everyone was friendly and helpful. But they do not live up to what was expected from their website.

Everyone was so helpful to our group. A great deal!