Holiday Inn Express - New York City Chelsea

Veldig bra mellomklasshotell. Grei frukost (for å være amerikansk): havregrøt, vafler, egg, bagles, frukt etc. Fri kaffe og te døgnet runt. Bra service og hjelp å boke Brodwaybiletter, turisttour etc. Veldig sentralt også. Heldekkende teppe på gulv, men ellers fräscht. Det fantes gym også som jeg ikke rakk å teste. Man kan leie kjøleskap til rommet. Anbefales. Badekar!

Velig greit hotell sentralt ved Penn Station. Sentralt også for shopping og andre turist aktiviteter. Vennlig resepsjons personale.

Ligger fint til. Stille. Gangavstand til det meste. Rene rom (det viktigste). Hyggelig betjening.

I was not too please. The sheets had red spots. I dont know if it was stained or dried blood. Room was kind of small. No plastuc laundry bag. I was there for 2 days with my boyfriend. Only 2 towels. It kind of looks like this place is used to shelter the homeless.

Checked in after midnight and shortly after there were 0 elevators working. I had to climb up n down 12 flights anytime I wanted to go smoke or go out to store. Horrible timing. One didn’t work at all and other stopped on 2nd floor and no longer worked until i checked out. Night Staff gentleman was super friendly.

Helpful staff, convenient location, comfortable rooms which are larger than most in NYC.

Wear and tear from the covid-19 problems, the room is extremely comfortable and the service was great. I will be staying again

I stayed at this hotel in the past and it was great. The room was spacious and comfortable. This time around especially with recent events like covid-19. This hotel was definitely sheltering homeless in the hotel. I understand due to what's happening but paying customers should be made aware of those changes to decide before considering booking a hotel. The room O had originally booked was not available and I should have not been allowed to book. I had to downgrade my room, which is fine. But the room I was given was very small. I wasn't offered a larger room. Thinking back on it, it was probably occupied with homeless residents. I will never stay at this location again. Hotels.com should very rooms are available before they offer on the site. I know there is a way to do that. Software is available for everything else. Disappointed to say the least.

The staff was very welcoming and the room was generally clean. However the room is in need of repair. There is a lot of wear and tear on the furniture, fixtures and walls.most of the screws were missing on the light fixtures. Im not a big fan of carpet but it didnt bother my allergies much. It is too bad they didnt have a fridge since they are in a restaurant area. The water pressure was low in the faucet and toilet. Hot water was not consistant. The plug ins couldnt hold my charger securely. I appreciate that on my floor it was quiet most of the time. The firm pillows were not really firm. They didnt feel much different from the soft pillows.wifi was good. I was even able to watch tv. The bed was well made.I hope they bring back hot breakfast again. If breakfast is not being provided at all, it should be noted.Overall the stay was okay.

Just needed to get away for a day or to was great