Grange Beauchamp

Godt og sentralt

What a poor hotel, totally undeserving of it's star status. It needs a complete re-vamp especially the air conditioning which sounds like a tractor and the rattling draughty windows. Some staff were okay mast were uninterested in their guests. Never again!

We had a lovely time x Lovely place to stay and the staff were very friendly and helpful x we definitely be back again x

Great nights sleep. Very comfortable

The room was rather small and the furnishings tired. The bathroom door had peeling paint and whilst clean, room would benefit from being refurbished. Staff were helpful and polite. Good location.

Because we booked thru Hotels.com, the Grange Beauchamp wouldn’t let us cancel the last night of a second room we booked at the last minute for a sick family member. Had we booked direct, we would have been able to. Don’t use Hotels.com! Rate wasn’t any better and flexibility was nonexistent.

The front desk staff was friendly but seemed confused. The food in the restaurant for dinner was low quality. My room was much smaller than that advertised in the selected room on hotels.com. Also, the floor of my room was slanted so my bed was also a little uneven. No hot water in the shower In the mornings. I ordered coffee to the room both mornings and the second morning they didn’t bring a mug or spoon and the coffee was not hot.

Staff were friendly. Hotel is quiet and clean.

I have very mixed feelings about this hotel. When we checked we were given a small room facing the street. Not at all like the room pictured when I made our reservation. The man on the desk kindly switched us to a better room overlooking the garden. Nice room, good night’s sleep. The next day, leaving my husband at the hotel, I went out in the morning and returning early afternoon went to shower and to get ready for an appointment we had at 3:30 that afternoon. There was no water. The hotel had turned off all the water for remodel project and had not bothered to inform us that we would be without water. Staff were not helpful and I ended up “bathing” with two small bottles of water that I had to request. If they had let us know the water would be off, I would have showered earlier. It was very inconsiderate not to let us know about the water shutoff in advance. They did not charge us for breakfasts at our request to compensate for no water. Also we got the feeling that management did not trust their staff. One example-They had to write up a bill for the small complimentary bottles of water they gave me so I could clean up for my appointment and I had to sign it. Finally, checking out of the hotel they could not give me a receipt or the amount I had been charged, saying I had booked with Expedia and I would have to contact them. Odd. Pretty hotel, great location.

The location was great. Quiet neighborhood close to the underground and a nice park nearby. Staff was friendly and helpful. Our room was not particularly clean. There were hairs in the towels, and the television did not work. The floors sagged in some areas, making it a little difficult to walk around the room. Overall an OK stay, but would expect more given the price and star rating.