The hotel is less than a block from Paddington station which is amazingly convenient to get to almost anywhere. The area was safe to walk around and lots of food options, and also a quick walk to many other sites. It's in a historic property, but we were able to get a room with an en suite bathroom. It was tiny, but functional. All the staff we ran across were very friendly and helpful. They have key fob access to the building and also the room, so that felt safe as well. We were on the 2nd floor and it was actually quite quiet. The beds were firm. The pillows were more firm. It's not all large, new and shiny, but it was very reasonable and quaint, and took care of our needs.