Excellent location only a couple mins, easy flat walk to Paddington station. We had a king bed located on the ground floor which concerned us at first but the street was mostly quiet so sleep was generally fine (could be noisy when people were arriving/leaving as you’re right beside the main desk so avoid if this is irritating). Bed was very comfortable, coffee machine supplied was much appreciated! Room was very clean, though a couple of minor maintenance issues could be tended to easily (mirror light not working, drape unhooked on one side allowing light in, spout of tap diffuser needed replacing as water sprays everywhere). Staff were lovely and friendly and initially we were happy to rate 5 stars until the last night when we were woken at 3am by the young guy at the desk on the phone. He continued for an hour on speaker phone until we had enough and my husband went out to ask him to keep it down. He did, slightly, but continued on and then started playing games/watching YouTube (?). Really rude and affected our day as we flew to another country exhausted. Aside from this staff member rate would recommend Sonder