Iberostar Punta Cana All inclusive

I thought the service was amazing. The beach was very clean and plenty of chairs for everyone. The food could have been better, but it was ok. The beds need to be replaced. Every movement my wife made woke me up and that is not normal. The worse thing about my stay was when the resort would have their sidewalk sales. These were the pushiest people ever. We started using the back way to get around just to avoid them. They would not take "No" for an answer. The good this was this was only 2 of the 7 days we stayed.

Pro: Excellent Xmas dinner. Beautiful ground. Great beach. Con: Difficulty in communication in English with staffs. Bug infested sofa bed. Very inconsistent and weak wifi except in lobby and restaurants. I couldn't get wifi at the room. Dinning menu lacked variety. I visited 3 different Iberostars, Cancun, Jamaica, Morrocco, but I rank this one lowest.

The biggest con we had on this trip was the dining. Upon visiting with our concierge on day 2, we set up dinners.The concierge did not speak English very well at all. While this normally was not an issue for lesser interactions, as a concierge, it was a problem. Our choices for dining were very limited because others had already made reservations. While we understood the need for reservations, each time we went to a restaurant they were about 1/4th full. We were told that we didnt need to make a reservation for Xmas eve since "everyone goes to the buffet", so we complied. We found out when we went to go to dinner that we did need reservations and were denied any dinner that night. We went to the front desk and they were unable to help. It is not acceptable to have people hungry at an all-inclusive. This really soured our trip and holiday.