When we booked this hotel we booked it mainly because of the location, but also because the rooms looked nice, even though they are small. When we arrived at the hotel, the room we got was dirty, stained rug, dirty mirror, dirty walls, dirty night stand and looked like the hotel had not even attempted to clean the room. We spoke with hotel staff, and were promised a proper clean the next day (meaning - we had to sleep in the dirty room...).
The next day, the room was "cleaned". In other words, someone had done the standard make the bed, throw out the trash normal room cleaning. Not even an attempt at cleaning the room properly. After this, we attempted to change rooms - but of course the hotel was fully booked and the only available rooms was another 300 pounds - not acceptable. We cleaned off the surfaces we used ourself. On top of the bad cleaning, the room was in general disrepair with rotten window sills and paint falling from the roof and walls in the bathroom. Because of the rotten window, there was a very cold draft from the window which made the room extremely cold right next to the window (which is where you sleep).
The hotels reasoning for this was that this floor was "going to be renovated soon", bad excuse.