Crowne Plaza London - Albert Embankment

We had never stayed on the south bank before, but chose this hotel for its proximity to both Tate Britain and Westminster Abbey. The hotel is modern and up to date, but has the intimate feel of a boutique hotel. The room was quiet, comfortable and well-appointed. The breakfasts and the one dinner we had in POTUS were delicious as well. Occasionally we had to ask more than once for a coffee refill, but otherwise the service was outstanding.

We had a wonderful stay. We upgraded upon checkin to have a room with a view. Loved drinking coffee looking out at Big Ben and river/city. The breakfast was perfect, fruit, pastries, cereal, yogurt plus you could order hot food off of the menu. Great location, easily walked to the tube, Big Ben, the London Eye, Westminster Abbey etc. The room was clean and good size. Overall great experience!

Excellent location. Very well appointed rooms and comfortable bed. Bathroom fixtures and toiletries of the highest quality. Could not find any fault with the hotel.

Amazing service!! Hannah was great and provided exceptional customer service helping us With our booking as we needed to split the booking up. Gary was so helpful with booking our tickets for the bus tour and helping us get around the city. We will def be back everyone we met here were so happy and a joy to speak to!!