Crowne Plaza London - Albert Embankment

Amazing service, amazing view, great location. Was wonderful!

We had never stayed on the south bank before, but chose this hotel for its proximity to both Tate Britain and Westminster Abbey. The hotel is modern and up to date, but has the intimate feel of a boutique hotel. The room was quiet, comfortable and well-appointed. The breakfasts and the one dinner we had in POTUS were delicious as well. Occasionally we had to ask more than once for a coffee refill, but otherwise the service was outstanding.

We had a wonderful stay. We upgraded upon checkin to have a room with a view. Loved drinking coffee looking out at Big Ben and river/city. The breakfast was perfect, fruit, pastries, cereal, yogurt plus you could order hot food off of the menu. Great location, easily walked to the tube, Big Ben, the London Eye, Westminster Abbey etc. The room was clean and good size. Overall great experience!

Excellent location. Very well appointed rooms and comfortable bed. Bathroom fixtures and toiletries of the highest quality. Could not find any fault with the hotel.

Amazing service!! Hannah was great and provided exceptional customer service helping us With our booking as we needed to split the booking up. Gary was so helpful with booking our tickets for the bus tour and helping us get around the city. We will def be back everyone we met here were so happy and a joy to speak to!!

Quality of room was superb. Comfort and amenities were the best out of every hotel we have stayed at on our month long trip to Europe and UK. Shout out to Hannah at the front desk for making our stay easy and comfortable. Will stay again

It was a great location and the amenities were very nice. Very comfortable bed and nice view of the river. The live music in the bar was a nice touch.

Great location (Assuming you want to stay more South/West than North/East,) easy to get Ubers/taxis, a quick walk across the bridge, and overall just very nice.

Terrible food, terrible service. Zero value for money. I've been here one night. Room service menu is very limited and food quality very poor. Breakfast...selection and quality is terrible. Worst food (and most expensive) I've ever had in a hotel in all my years of travel. Went out for 4 hours this am...got back to an unmaid room. I have no idea how this hotel gets 4 stars...its shocking. Worst hotel I've ever stayed at. I will be leaving early as I cannot tolerate 3 nights here. Oh, and the wifi is terrible too. Absolute rip off. Rather go to a Radisson as you will be paying less for better quality everything.