Royal Service at Paradisus Palma Real - Adults Only All Inclusive

First & last time at palma real . I had a food good time at Paradisus palma real , is a very nice resort beach front , a huge pool ,very clean , but the food quality not so good , I was not impressed with the food , specially at their best restaurants Passion, I spend $250 dollars on a wine pairing dinners for two , that lasted 2 hours. That right after dinner I had to go to the buffet... Room service is the worst it take them 30 min to answer the phone . And all they have available at late hours is Hot dog ,hamburger, and chicken nuggets. ..and if you want to have breakfast in your room all they have available is pancakes, bread and fruit!!! Believe me No Eggs or bacon ...well at least they have very good bartender and excellent butler .this is a 3 star resort in my opinion

The resort itself is beautiful, most of the staff very pleasant! The real problem was the constant loud noise of construction on the rooms bellow us, every morning until 8:0 pm!! If I was notified of that before, would of changed to another hotel! In my opinion very bad management decision to do that when the resort was in full capacity!! Food was ok , some very good and some mediocre, the same with the service! I want to thank Fermin , our butler, he was outstanding!! Also Pedro at the Royal Beach club, he was amazing, did everything with big smile and great sense of humor ! Wanda at the Royal club bar too!! Thank you all, you did save my vacation!! Hopefully you are well appreciated by the management, you really deserve it!!