2/10 Poor
Dec 23, 2024
Don't stay here. Save your money.
The hotel is a scam. Do not stay here. Save your money and go somewhere better.
The biggest issue with this hotel is half the things on the listing are a lie and the photos barely resemble what you actually get. The listing states the hotel has "a private beach". It does not. The staff simply tell you to "wander down to the beach and buy a few drinks at the beach clubs of other hotels and (those other hotels) will probably let you stay". There were 2 pools, however one was green with algae and unusable the other was okay but small (on a rooftop) with no sun shade. There was no spa. The restaurants and bars are just ones that happen to be around the area, not ones exclusively for the hotel.
The rooms were cheap with heavily damaged furniture. The bed was listed as a queen. It was a double and a stained mattress from the what looked like the 1980s. There was a kitchen, but no kitchenware. The shower and sink faucets were all heavily rusted around the outsides of the metal pipes / faucets, and the water smelled like it was salty (likely causing the corrosion).
The doorhandle to our room was barely attached (missing crews) and not functioning correctly. The front desk sent a maintenance guy, who took a look, told us he would be back shortly, and never returned.
The breakfast was okay (and the only decent part of the whole experience).
Luckily we were only here for a night. I'd be devastated if I'd paid for a week in Punta Cana and ended up with such awful accomodation.
Jonathon
Jonathon, 1-night trip
Verified Hotels.com guest review
