Melia Caribe Beach Resort - All Inclusive

Hotel gorgeous, employees superb, food delicious the only disappointing thing was the chaos at checkin with so many people checking in and only 2 employees to handle everyone took over an hour to be helped! Once we had our room all good except coffee maker inop maid said she would replace but did not! However everything else very enjoyable and would return! Beautiful Property!

Worst experience ever. A/C in the room is looked at a fix temperature. Hot food in buffet is warm at best. Misleading information regarding breakfast location led to an unsolicited sales pitch of a neighboring new property with 'free' breakfast, turns out it took about an hour to get served. They ran out of orange juice, milk was ordered but never served, hot water for tea was left on a table next to ours. We were told we could go have breakfast in the new property only once just to have a look, and on the way there were told they will give us a little 'presentation' while having breakfast. Never did they say it was on how to become Club Members for that property. Unfriendly and arrogant people. When they sent us back to the Melia Caribe Beach Resort they asked us to talk to the General Manger so we went to guest services and encountered a very arrogant young lady. Finally we got to talk to the Guest Services Manager who promised that we would get our second night refunded, but it could take up to 21 days. I will for sure follow up until we receive that money back.

Best experience ever, awesome food, awesome services...

Amazing time at resort on weekend stay. Hotel grounds well kept, service was amazing all around. A la carte experience not needing booked reservation and able to walk in and sit and eat was plus! Thumbs down, no alcohol beverages served at Waterpark.

Front line check in staff was not so friendly with non Spanish speakers. The room services person's was much more friendlier even though they spoke little to no English.