Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

No es como lo pintan

Fuimos un grupo de 19 personas, los cuartos del hotel muy buenos y limpios, pero el servicio de los restaurantes fatal con eso de que hay que hacer reservaciones para comer en los únicos 4 restaurante que tienen abiertos, de lo contrario es solo buffet la cual es siempre lo mismo y nada de agradable, fuimos de jueves a martes y solo nos diero recervacion para domingo y lunes… uno pregunta algo y nadie sabe nada te tiene como una bola de pimpón de un lado a otro, fueron contadas el personal de trabajo que nos ayudaron y nos trataron bien…muy decepcionada de esta estadía… necesitan más personal por que tienen muy poquito para la cantidad de guessed que reciben a diario

Wilson, 5 netters vennetur, 17. jun. 2021

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The some of the staff tried to accommodate us, but most of them did not speak English so they didn't want to deal with us. It was VERY hard to communicate. The main shows were in English, but all of the other entertainment was in Spanish. The pool bar and nightclub were both closed and there weren't enough servers to take care of all of the guests around the pool. They had people trying to clean the seaweed, but it was about 2 feet deep because they did not have a net to help keep it out. I've stayed in several all-inclusive resorts and this was by far the worst experience. Some of that was due to Covid, but most of it was due to the language barrier and the fact that they catered to Spanish speaking guests. Several time during our stay, they would help people who were behind us in line, because they spoke Spanish and we didn't.

7 netters familietur, 9. jun. 2021

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The Staff was amazing!!!!

5 netters familietur, 5. jun. 2021

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Water park and kids room to entertain kids. Food and beverages Everywhere!

9 netters familietur, 1. jun. 2021

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Animation was great. The shows were great

5 netters familietur, 31. mai 2021

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Expedia sold me this hotel with beautifil pools and 7 restaurants however, only two restaurants were open every night so I was only able to make reservation for certain days during my stay and the time for them was at 9pm. Not only it was very late for me and my family but the restaurants sometimes didn't have the food we wanted to order from the menu.We wanted to order lamb at the French restaurant but we were told that it was already gono so we ordered filet mignon.When they brought the food not only what they served us was not filet mignon but the meet was extremely hard and dry as in each and every restaurant. We always ended up in the Buffet where the food was not good either but at least we had more choices. The quatlity of the meat is pretty bad. The pools are not functional since they are very deep and people had to hung from the sides and you get tired after awhile,only one area was good but unfortunately it was for members only. The concierge who welcome us was only nice the first day when we got tho the hotel to sold us a sales presentation to become members. He promise us the presentation was going to last only 90 minutes with no obligation to buy but just by attending was going to help him.The presentation lasted 3 hours and I had to tell the sales rep that we had to go since even after stating many times that we weren't going to by because we simply didn't have the oney for it they will kept insisting very aggressively/harassing.

7 netters familietur, 29. mai 2021

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Nos gusto mucho la cantidad de árboles que tiene la propiedad. Cada mañana podíamos caminar media hora teniendo contacto con la naturaleza

11 netters familietur, 24. mai 2021

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The staff and the water park is a 5 star

3 netters familietur, 24. mai 2021

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The service was excellent, everyone very friendly and helpful. The resort was beautiful, food was just like any other resort and rooms were clean and comfortable. First time there and experience was great. Going back diffinately recommend

4 netters familietur, 15. mai 2021

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The only thing i could say it was good was the room that was beautiful. The food was terrible. I didn't even see one fish. There were mo sea food. Lots of bread. And everything was over SALT. OMG

3 netters romantisk tur, 30. apr. 2021

Ekte gjesteanmeldelse fra Orbitz