Monument Hotel

Stayed for the Holiday between Christmas and New Year. Hotel was beautiful. The area was amazing. Hotel staff were beyond wonderful, helpful, pleasant, beautiful. We took walking history + art +food + architecture tours during day. Had tapas and fun meals in evenings. Hotel had a beautiful relaxing pool + patio. Would love to return.

Everything about this hotel is beautiful, the room with balcony looks directly to all fancy shops. Great location! Only once complaint is that the comfort was dirty. There were a few spot of red on them. We ended up sleep without.

Stay in Junior Suite with view and balcony. Location were just right inside Passeig de Gracia shopping street and walking distance to all tourists sites as well. also 2 minutes walk to Casa Mila. A very exquisite hotel with dreamy starry roof above the bed, Jo Malone Tolietries and Loewe Espana TV but the TV signals were not as good and more on european channels. The room also comes with "Honor Bars" (complimentary fully loaded mini bar). Wifi were good. Room service and food in 1-star michelin restaurant were fantastic. Never got the chance to try the 3-star michelin restaurant. The shower room had its own heat up floor hence you would not feel cold after a bath as it was winter. Staffs at lobby were too friendly and helpful. Always making sure you are good and "remind" you what to lookout for when on the streets as Barcelona were one of the top pickpockets city. Way beyond service in every ways.

Overall, the Monument is first class. My only complaint is the bed was worn and uncomfortable. I discussed with the hotel staff. They did not take any action.

Exceptional hotel in central Barcelona. Great service and friendly staff. Lovely albeit a bit quiet bar on the roof (was there in fringe season). Fantastic breakfast in the Glasss restaurant. Easily walk around town.

Excellent service from the Monument team, good location. I will stay to the Monument again in the future.

Very good stay. And very good service by all especially Oscar and Mohammed

Exceptional in every way

We had booked a King size bed room, but when we were checking in she said we have given you a queen bed and i asked why, and she said because you are 2. 🙃 I showed her my booking and requested her that even if i was single still i should be given a room with a king bed( what i paid for ). Then she gives me a room and saying we are now giving you a very nice big room. She actually gave us a disable person’s room. Of i was disable then it would make sense but as i am not disable i would not like to stay in a disable room on my holiday. The room was designed for a disable person with railings and the door of the bathroom would not close. It was a nightmare for us with a 6 year old child. One person had to stand near the door or pit a pile of towels so that the door would not open while shower. After i complaint and asked her to give us the room we originally booked, she said she has given it to someone else. ( crazy ) Then she had the nerve to ask us to upgrade and pay another 150 Euro per night. I would never ever recommend this hotel to anyone. I’m sure they do it with many people.

Great hotel in a good area of Barcelona. We had multiple rooms for the family and there were all great