Carillon Miami Wellness Resort

Overall, the hotel room and grounds were nice; however, the service was a miss, during this trip. The good: beautiful and spacious room. Great exercise facilities and spa. I didn’t use them, but I think that the multiple classes offered were likely quite good. Staff were pleasant. Nice ocean view from balcony. The bad: I waited 4 hours to check-in after arrival. I arrived early, but my room wasn’t ready until 4:45pm (45 min after official check-in time). The food at the hotel restaurant was nothing to write home about, other than the high price. None of the 4 pool areas had very good shaded spots and the flooring in the pool area was quite rough/sharp tiling (not conducive for walking barefoot). The hot tub in the men’s spa was out of order the entire time - another patron had mentioned it broke 5 days prior.

Very accomodating. We arrived early around 10 am because we had an early flight and they gave us a room right away along with a welcome drink. Super clean, great service, and all the employees are so polite and helpful. Located right across the street from supermarket, restaurants, stores, and more. I couldnt have stayed at a better hotel!