1. First impression was disappointing.
2. When we tried to check in - they said the room wasn't ready yet. So we waited, when they said it was ready, we checked in and it was disgusting.
3. It wasn't ready;
The toilet wasn't flushed, there were breadcrumbs in the sofa, hair strands everywhere, on the floor, table, in the bed. The bed wasn't tidy. Looked like the bedlinen wasnt changed.
I complained about it to them. We went out. Came back and there were still some hair strands in the bed, and the floor was dirty.